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About INLINE > FAQs

  • Does INLINE manufacture storage products or simply resell another company's products?
  • Do you make tape drives, switches or any storage components other than disks?
  • What Service & Support does INLINE provide?
  • Who is a typical INLINE Corporation customer?
  • What makes INLINE special?

     

    Does INLINE manufacture storage products or simply resell another company's products?
    INLINE designs and manufactures our own storage products. Our sales people and
    technicians seek out the best solution for you. We then build and configure it
    to your custom specifications.


    Do you make tape drives, switches or any storage components other than disks?
    No. INLINE has chosen to focus on disk storage as our core product offering.
    This means all of our technical and R and D efforts in RAID and storage
    solutions are focused in the disk area. That is why our products are
    consistently leading edge. If you need tape RAID, hubs, switches or other
    storage components as part of you solution we have strategic relationships with
    manufacturers that specialize in those solutions. Our technicians are trained to
    handle installation and configuration of these components as well.

    What Service & Support does INLINE provide?
    All of INLINE's products come with return to factory warranty for one-year and
    lifetime telephone technical support. Certain products may include additional
    coverage. All product warranties can be upgraded to provide overnight express
    part replacement and various levels of support and on-site service. All firmware
    upgrades are available at no charge.


    Who is a typical INLINE Corporation customer?
    There is no typical or average INLINE customer. Our customer base covers
    organizations of all sizes across a wide variety of industries, from Fortune 500
    to start-ups to government entities, from General Electric and America Online to
    Yahoo! and Verio, to NASA, the Department of Commerce and the U.S. Army.


    What makes INLINE special?
    INLINE Corporation was formed based on the principle that a company can operate
    with integrity while maintaining the competitive edge necessary for success and
    profitability. We set out to follow an aggressive growth track, based on this
    principle: Integrity was and is worth striving for. It is the core of our
    company and comprises all other values.